<h2>Privacy Policy</h2>

<p><strong>Last Updated: August 12, 2026</strong></p>

<p>This Privacy Policy explains how <strong>Tam Yam Inc. d/b/a Cool Marketing Software</strong> ("Cool Marketing Software," "we," "us," or "our") collects, uses, and protects information when you visit CoolMarketingSoftware.com, purchase or download our software, contact us for support, or otherwise use our website and services.</p>

<p>By using our website or services, you acknowledge the practices described in this Privacy Policy.</p>

<h3>Information We Collect</h3>

<p>We may collect information that you voluntarily provide to us, including:</p>

<ul>
<li>Your name</li>
<li>Email address</li>
<li>Contact information</li>
<li>Account or registration information</li>
<li>Information related to your software purchase or license</li>
<li>Information you provide when contacting customer support</li>
<li>Information you provide when subscribing to our email communications</li>
</ul>

<p>We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring website, pages visited, and the date and time of your visit.</p>

<h3>Payment Information</h3>

<p>Purchases may be processed by an authorized third-party payment processor or Merchant of Record.</p>

<p>Payment information such as your credit card number may be collected and processed directly by the payment provider handling your transaction. We do not normally receive or store your complete credit card number on our servers.</p>

<p>We may receive information about a transaction from our payment provider, such as your name, email address, product purchased, transaction identification number, payment status, and other information necessary to fulfill your order and provide customer support.</p>

<h3>How We Use Your Information</h3>

<p>We may use the information we collect to:</p>

<ul>
<li>Process and fulfill software orders</li>
<li>Provide software downloads, licenses, and product access</li>
<li>Create and manage customer accounts</li>
<li>Provide customer and technical support</li>
<li>Respond to questions and inquiries</li>
<li>Send important information about purchases, accounts, or software</li>
<li>Improve our website, software, and customer experience</li>
<li>Prevent fraud, abuse, and unauthorized use of our services</li>
<li>Maintain the security of our website and services</li>
<li>Comply with applicable legal and regulatory requirements</li>
<li>Send promotional emails when permitted by law</li>
</ul>

<h3>Email Communications</h3>

<p>We may use your email address to provide purchase confirmations, software download information, license information, customer support, important product or account notices, and other communications related to your relationship with Cool Marketing Software.</p>

<p>If you subscribe to promotional communications, we may also send you information about our software, products, special offers, and related services.</p>

<p>Marketing emails will include a method for unsubscribing from future promotional communications. Transactional and service-related communications may still be sent when necessary to provide products or services you have requested.</p>

<h3>Cookies and Similar Technologies</h3>

<p>CoolMarketingSoftware.com may use cookies and similar technologies to help operate the website, remember preferences, understand how visitors use our website, improve website performance, and provide a better user experience.</p>

<p>You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of our website.</p>

<h3>How We Share Information</h3>

<p>We do not sell or rent your personal information.</p>

<p>We may share information with trusted service providers that assist us with operating our website and business, including payment processing, order fulfillment, website hosting, email delivery, analytics, customer support, security, and other services necessary to operate our business.</p>

<p>These service providers may access personal information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.</p>

<p>We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, legal process, court orders, government requests, protect our legal rights, investigate fraud or abuse, or protect the safety and security of our customers, website, or services.</p>

<h3>Third-Party Payment Providers</h3>

<p>When you make a purchase, your transaction may be processed by a third-party payment provider or Merchant of Record. These providers may collect and process your personal and payment information according to their own privacy policies and legal obligations.</p>

<p>We encourage customers to review the privacy policies and terms of the payment provider handling their transaction.</p>

<h3>Third-Party Websites</h3>

<p>Our website and software may contain links to third-party websites or services. Cool Marketing Software is not responsible for the privacy practices, content, security, or policies of third-party websites.</p>

<p>We encourage you to review the privacy policy of any third-party website you visit.</p>

<h3>Data Security</h3>

<p>We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.</p>

<p>However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.</p>

<h3>Data Retention</h3>

<p>We may retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, provide customer support, prevent fraud and abuse, resolve disputes, enforce our agreements, and comply with applicable legal obligations.</p>

<h3>Your Privacy Choices</h3>

<p>You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal requirements and legitimate business recordkeeping obligations.</p>

<p>You may unsubscribe from promotional email communications at any time by using the unsubscribe instructions included in our marketing emails.</p>

<h3>Children's Privacy</h3>

<p>Our website and software are intended for adults and businesses and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under the age of 13.</p>

<p>If we become aware that personal information has been collected from a child under the age of 13, we will take reasonable steps to delete the information where required by law.</p>

<h3>International Visitors</h3>

<p>If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.</p>

<p>Where required by applicable law, we will take reasonable steps to handle personal information in accordance with applicable privacy requirements.</p>

<h3>Changes to This Privacy Policy</h3>

<p>We may update this Privacy Policy from time to time to reflect changes to our business, website, software, service providers, or applicable legal requirements.</p>

<p>When changes are made, the updated Privacy Policy will be posted on this page with a revised "Last Updated" date.</p>

<h3>Contact Us</h3>

<p>If you have questions about this Privacy Policy or our privacy practices, please contact us:</p>

<p>
<strong>Tam Yam Inc. d/b/a Cool Marketing Software</strong><br>
1314 E. Las Olas Blvd. #142<br>
Fort Lauderdale, FL 33301<br>
United States
</p>

<p>
<strong>Email:</strong> info@coolmarketingsoftware.com<br>
<strong>Website:</strong> CoolMarketingSoftware.com
</p>